EFFECTIVE COMMUNICATION
Position employees to be more effective by conveying confidence, value, and clarity through their verbal, non-verbal, and written communications.
Position employees to be more effective by conveying confidence, value, and clarity through their verbal, non-verbal, and written communications.
Topics include:
• First Impressions
• Elements of the Voice
• Non-Verbal Cues
• Business Emails
• Social Media Protocol
• Active vs. Passive Listening
• Navigating Common & Awkward Workplace Situations
• Techniques for Building Rapport
• Greetings, Introductions, Small Talk
• Meeting Protocol (i.e.: Host / Guest)
• Accent Reduction
Please Note: Accent Reduction is a separate program.
Details of the individual programs are listed below:
One-day Effective Workplace Communication Program
One-day Communicating with Confidence, Clarity and Credibility Program
2 ½ -day Communicating with Confidence, Clarity and Credibility Program
Accent Modification Program