Corporate Programs

EFFECTIVE PRESENTATION SKILLS 

Position employees and leaders to effectively present themselves and their information in a clear, confident, and engaging manner.

Topics include:

BUSINESS COMMUNICATION SKILLS

Position employees to be effective communicators by conveying confidence, purpose, and clarity in their verbal, non-verbal, and email communications.

Topics include:

  • Presentation Formats and Styles
  • Planning, Preparation & Delivery
  • Strategies for Sculpting Your Message
  • Handling Q & A Sessions
  • Navigating Hostile Audiences
  • First Impressions / Perceptions
  • Elements of the Voice
  • Non-Verbal Cues
  • Business Emails
  • Accent Reduction

BUSINESS & SOCIAL ETIQUETTE

Position employees to be seen as credible, confident, and professional both in and out of the office.

Topics Include:

Business Etiquette

  • Techniques for Building Rapport (i.e.: Greetings, Introductions, & Small Talk)
  • Meeting Protocol ~ Host / Guest
  • Handling Common and Awkward Workplace Situations
  • Net-working a Room (i.e.: Elevator Pitch, Business Card Protocol)
  • Cross-Cultural Etiquette
Social Etiquette

  • Navigating the Table Top
  • Strategies for Handling Food, Drink, and Conversation
  • Foods to Order & Avoid
  • Transitioning from Small Talk to Business Conversation
  • Buffet vs. Sit-Down Style Dining
  • Cocktail Reception Do's & Don'ts